Explore the day at a glance and discover the sessions, activations, networking opportunities and live experiences shaping HospoNEXT.
From industry insights and innovation showcases to practical workshops and deal-making conversations, the program is designed to keep you inspired, connected and ahead of what’s next in hospitality.
8:30am – 9:30am | Exclusive access to Pub Leaders Summit attendees |
9:30am – 5:30pm | HospoNEXT exhibition showcase incl HospoNEXT Stage, demos and more |
10:00am – 10:20am | Opening Remarks and Presentation: The Four Forces Reshaping Australian Hotels, Pubs and Clubs Ben Williams, Group Director - Pubs, Clubs and Hotels, Oolio |
10:20am – 10:40am | PR Today: What’s changed and does it still matter? David Wassermen and Olivia Rugless, Stanley House Studios |
10:40am – 11:00am | Bars, Brands and Bottleshops: A conversation with Mikey Enright Andy Young, Managing Editor, TheShout and Bars & Cocktails |
11:00am – 11:20am | Customer Service Excellence with Kieron Hunt, GM of The Pillars Aimee Chanthadavong, Editor, Club Management |
11:20am – 11:40am | How AI Agents are Reshaping How Venues Roster Alex Ghiculescu, Founder & CTO, Tanda |
11:40am – 12:00pm | Service and Staff Retention with Dre Walters Andy Young, Managing Editor, TheShout and Bars & Cocktails |
12:00pm – 12:20pm | Driving Loyalty with Connected Customer Experiences Simon Mason (Chewzie) and Sarah Franklyn (Impact Data) |
12:20pm – 12:40pm | Future Leaders Scholarship Announcement |
1:20pm – 1:40pm | Slice of Hospitality Masterclass |
2:20pm – 2:40pm | Good Times Tech: Connecting Through the Power of Play |
2:40pm – 3:00pm | Creativity in trying times: How chefs are innovating to keep costs down |
3:00pm – 3:40pm | Straight to the Source Live Podcast with Colin Fassnidge |
3:40pm – 5:00pm | Closing Remarks |
5:00pm – 5:30pm | Top 50 Gastro Pubs Awards Presentation |
5:30pm – 6:30pm | HospoHour  |
